Building customer trust is crucial for running a successful ecommerce store. If your visitors don’t feel safe and welcome, then they are unlikely to stay around and make a purchase.
When your customers have trust in your store and your brand, you can expect:
- Higher conversions and sales
- Fewer cart abandonments
- More repeat purchases
- Stronger brand loyalty
So, how do we achieve this? In this blog, we’re sharing our checklist for building customer trust on your Shopify store.
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Topics:
marketing,
online shopping,
ecommerce,
online tools,
marketing tips,
Shopify,
ecommerce marketing,
2023,
checkout
Looking for another way to reach your ecommerce customers? If so, it might be time to consider selling your product through online marketplaces.
Marketplaces are like the shopping centres of the internet. They are essentially a digital platform where you can list your products alongside other vendors or sellers.
If you’re thinking of selling your product through a marketplace, then it’s important to choose the right platform. In this blog, we’re sharing the pros and cons of selling on online marketplaces to help you make the right decision for your ecommerce business.
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Topics:
online shopping,
ecommerce,
ecommerce marketing,
2023,
marketplace
As we settle into the new year, you may be wondering what the future looks like for ecommerce. Whilst we don’t have a crystal ball that can predict the future, we can share some insight into the latest trends in ecommerce and what we expect to see in 2023.
We're looking at the state of ecommerce this year, the rise of social commerce, the growth of virtual shopping experiences, and the push for sustainability. Then, we're sharing our tips on how to prepare your store for the future.
Let's dive in!
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Topics:
digital marketing,
ecommerce,
digital marketing trends,
ecommerce marketing,
2023
Have you ever visited an online store, and almost bought something, but were frustrated by a complex checkout process and gave up?
This is known as cart abandonment. It can cause ecommerce stores to lose $18 billion in yearly sales revenue. In Australia, almost 75% of shoppers abandon their carts. This means that three quarters of visitors leave a site without completing their purchase.
If you’re running an ecommerce store, then you need to think about your customers’ experience. Providing a seamless checkout is crucial for reducing cart abandonment, and recovering your sales.
Let's look at our tips for creating a seamless checkout experience for your store.
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Topics:
online shopping,
ecommerce,
Shopify,
ecommerce marketing,
2023,
checkout
Phew! That’s Black Friday all wrapped up for another year. Now that it’s over, you may be wondering just how successful the event was.
In this article, we’re sharing all the latest stats from BF 2022.
Let’s start by looking at the ecommerce sector, specifically at Black Friday on Shopify.
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Topics:
Digital Marketing Statistics,
online shopping,
ecommerce,
Shopify,
Black Friday,
cyber monday,
2022,
ecommerce marketing
Black Friday is a little over two weeks away! That means now is the crunch time for preparing your ecommerce store and your email marketing campaigns.
During Black Friday, most brands will send email marketing campaigns to announce their sales, generate hype, and drive traffic to their website.
In this blog, we’re sharing 3 types of email campaigns that you should be running for Black Friday, to help your store stand out from the crowd.
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Topics:
All Things Email Marketing,
electronic direct mail,
automated marketing,
ecommerce,
engagement,
email marketing,
Black Friday,
campaign,
abandoned cart,
ecommerce marketing
Black Friday is just around the corner. If you’re running an ecommerce store, then now is the time to get ready.
The last three months of the year can be the most profitable for ecommerce retailers. The sales season starts from Black Friday and continues until after Christmas and New Year’s.
Held on 25 November, Black Friday is an American sales event that is growing in popularity in Australia. It is an important opportunity for ecommerce stores to kickstart their sales for the festive season.
Black Friday is highly competitive, so if you want your store to perform, then you need to be prepared. Follow our checklist to prepare your ecommerce store for success.
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We’ve all seen them, that little box that pops up in the corner of your screen: ‘Hey there! How can I help you?’
You may engage, have your query solved, or you may experience conversational ping-pong with a chatbot that does not provide the answers you need.
As an eCommerce business owner, you may think chatbots are a good, but ultimately unnecessary addition to your website and/ or campaigns. I’m here to tell you you’re wrong.
Chatbots can revolutionise your customer service and give your business a competitive edge. Let's dive into how chatbots can improve your ecommerce business.
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Topics:
marketing,
digital marketing,
chatbots,
ecommerce,
engagement,
customer journey,
Shopify,
2022,
ecommerce marketing
The ecommerce marketplace is continually getting more noisy and more crowded. If you want your brand to stand out, then you’re going to need a powerful marketing campaign.
In this blog, we’re sharing some of the best ecommerce marketing campaigns we have seen in 2022 to inspire you.
Plus, we're sharing our thoughts on how to create your own campaign and make your brand shine. Let's dive in!
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Topics:
social media,
Content marketing,
strategy,
social media marketing,
ecommerce,
social proof,
social commerce,
campaign,
2022,
ecommerce marketing